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On Friday, March 27th, 2026, I was leaving the office I work at around 7PM and headed home after a long day. I was thinking about taking the scenic road home on River Rd, but instead opted to take the highway. The highway just outside of Louisville, KY, is under massive renovations as it’s being widened. All of a sudden I hit what I imagine was a huge pothole and my front driver tire when down to 0lbs of pressure immediately. I pulled as far off the shoulder as I could to avoid fast-coming oncoming traffic. After calling AAA, they put my call at the highest priority. After going through a few companies, AA found the closest one being 2A TOWING AND RECOVERY. They said the wrecker was about 35 minutes away. The driver, who is also the owner – MIGUEL TEJEDA CRISTO – was 35 minutes away according to the AAA tracker and the AAA specialist who had been on the phone with me. Her name was LONDON CRAWFORD – an absolute godsend that spent close to an hour talking to me. The owner of 2A TOWING AND RECOVERY called and then texted me, this is how it went:

MIGUEL TEJEDA CRISTO: Hi Christian I call you from Triple A can you call me please thanks.

CHRISTIAN DUQUE: Hello. I am with AAA no phone. (should have been “on”). Are you close? (AAA tracker said 35 minutes).

MIGUEL TEJDEDA CRISTO: Ok I’m on my way 45 minutes ok.

CHRISTIAN DUQUE: Are you serious? That’s very far away. I’m on the side of the highway. Tracker says 35.

MIGUEL TEJEDA CRISTO: Yes but I”m fueling right now.

CHRISTIAN DUQUE: That’s crazy. So you’re not on your way. Tracker says 32 minutes away and that you’re driving this way. Lol

MIGUEL TEJEDA CRISTO: What you want to do cancel let me know.

CHRISTIAN DUQUE: (I switch to Spanish) Brother speak to me clearly please, I’m in a very dangerous spot.

MIGUEL TEJEDA CRISTO: Call me.

CHRISTIAN DUQUE: I’m letting AAA know what you’re saying. Why are you asking me if I want to cancel?

MIGUEL TEJEDA CRISTO: If you don’t call me I won’t drive to you.

CHRISTIAN DUQUE: I’m on the phone with AAA, I’m the CubanLawyer(dot)com [I said this in case maybe he knew me. I was getting desperate and panicking]. Thanks for your help.

MIGUEL TEJEDA CRISTO: As if you were Trump, call me and we will talk.

CHRISTIAN DUQUE: Don’t worry 2A Towing. Are you the owner?

MIGUEL TEJEDA CRISTO: No I am not worried.

CHRISTIAN DUQUE: I’m going to make you famous.

MIGUEL TEJEDA CRISTO: You are arrogant and disrespectful – you are canceled.

Here is the 1 star review I left for 2A TOWING AND RECOVERY:

The owner of this towing company was dispatched to help me as I hit a major pothole in a construction zone right outside of Louisville and totally tore my tire. I have been a AAA Gold member since 2002. I was on the phone with AAA and he claimed he was on the way, but when I told him the tracker said he was far closer, he said he was actually fueling. I was on the phone with the AAA rep who was keeping me calm. The owner of the company said if I didn’t hang up with AAA and call him, he would cancel me. And that’s ultimately what he did. I was left stranded on the side of the highway in an extremely dangerous place. Thankfully AAA sent me another tow truck which arrived in no time.

I filed a complaint against this company with AAA. I will also be filing a complaint with the BBB and contacting the Department of Transportation and filing a formal complaint against him as well there.

The guy wasn’t driving towards me. He never was. He was fueling and could care less that I was stranded on the side of the road. I was panicking and pleading for him to come help me and told him I couldn’t call him because I was on the phone with AAA. I had provided my exact location by the GPS app. There was no reason for me to call him. And the AAA specialist didn’t tell me to hang up and call him, either. She was very concerned for my safety and as I was telling her what the guy was saying, said she was actively looking for another tow truck.

Mosbys Towing & Transport LLC / JET TOWING Saved The Day!!

Thank GOD AB from JET TOWING came to my aid. He towed me to the nearest gas station. Unfortunately, Hyundai doesn’t sell some cars with a spare tire. Instead they put some kit to repair tires. My tires was torn so badly that wasn’t an option. AB said he’d tow me to Tires Plus in Middletown since I had 100 miles of towing with my AAA membership. I’ve been a gold member for 24 years (since 2002). He said he needed to run into the gas station. I had left home today without my wallet and he offered to get me something. I felt bad asking, but I was distraught. I asked him for a Diet Coke and he got me one. He so kind. We got to talking about his upbringing in West Virginia and he was beyond nice. Between London and Ab, I felt so much more grounded after the nightmare of hitting the pothole, fearing for my safety, and that absolutely horrible experience with MIGUEL TEJEDA CRISTO of 2A TOWING AND RECOVERY.

I can’t thank AB enough!!

AB also let me know that the rim was ok, just a minor scratch. He dropped my vehicle off at Tires Plus and my gf arrived to take me home. I am so grateful to JET TOWING and AB. I left 2A TOWING AND RECOVERY a 1 star review. Then I made sure to leave JET TOWING / Mosbys Towing & Transport LLC a 5 star review, along with a picture of AB and myself, and the following review:

“AB was a godsend. He helped me after my car hit a pothole and my tire went totally flat. I had a horrible experience with 2A Towing and Recovery who left me stranded on the side of the road and never came to help me.

Thankfully AB saved the day. He towed me to Tires Plus, got me a Diet Coke (I had left my wallet at home), and just lifted my spirits.

Being stranded on the side of road less than a mile outside of downtown Louisville in a construction zone was petrifying. I’ve been a AAA gold member for 24yrs (since 2002) and I couldn’t be happier with JET TOWING and AB. He was a godsend, an absolute godsend. Thank you so much, brother. God Bless you.”

I posted the same reviews for both towing companies on Google and the BBB. I also filed a complaint with AAA against 2A TOWING AND RECOVERY. I hate doing that, but the central theme of SIGHTS, SOUNDS, FLAVORS is to give honest reviews. And this is as honest as it gets.

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Worst Einstein Bros. Bagels? | Sunny Isles Beach https://sightssoundsflavors.com/worst-einstein-bros-bagels-sunny-isles-beach/?utm_source=rss&utm_medium=rss&utm_campaign=worst-einstein-bros-bagels-sunny-isles-beach Wed, 04 Feb 2026 19:31:29 +0000 https://sightssoundsflavors.com/?p=696 I visited Sunny Isles Beach, Fl on Monday, February 2, 2026, for SightsSoundsFlavors.com, after concluding two videos totaling nearly 40 minutes, I decided to get a cup of coffee and…Continue readingWorst Einstein Bros. Bagels? | Sunny Isles Beach

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I visited Sunny Isles Beach, Fl on Monday, February 2, 2026, for SightsSoundsFlavors.com, after concluding two videos totaling nearly 40 minutes, I decided to get a cup of coffee and a bagel at Einstein Bros. Bagels. I paid around $8.50 for coffee and a. I tip bagel with cream cheese. I also tipped $1. The cashier was very nice but regretfully informed me that they had no almond milk, oat milk, or soy milk. That’s ok. Sadly, they didn’t have stirrers at the counter, so I mixed in my Splenda with a fork. I wasn’t going to fuss over it.

After I finished my bagel, I wanted to use the restroom. Once I concluded my business, I was shocked to find that the bathroom had no toilet paper. The dispenser was broken, but they didn’t have a roll in there, anywhere. They also didn’t have any paper towels in the dispenser. Further to that, they also didn’t have any hand soap – it was bone dry. The bathroom also looked as if it hadn’t been cleaned in a good while. It was actually pretty gross.

A nosy Kenneth

When I ascertained who the manager was, I asked him why the bathroom was in such disregard and why there was no toilet paper, paper towels, or hand soap. He said I should have asked him for those things. I couldn’t believe it. Should those things be there automatically? At that point, the manager rolled his eyes and ignored me. He then proceeded to speak poorly of me in Spanish with the customer to the side. The same customer then lashed out at me and tried to hit me with his car afterwards. They were shocked that I was fluent in Spanish. When I said I would contact corporate, the manager didn’t care one bit.

Interestingly, his staff were very professional and very nice. Why is this person managing this Einstein Bros. Bagels? Sunny Isles Beach is lined up and down with ultra luxurious high rises, it caters to a large tourist population, and the shop is located on an and upcoming plaza. When I pay close to $10 for a cup of coffee and a bagel, I don’t expect to use a fork as a stirrer, use a dirty bathroom with no paper towels, no toilet paper, no hand soap, and on top of that be treated unprofessionally by a manager.

Watch the full video

I give Einstein Bros. Bagels one (1) star as I stated on the video. It shouldn’t matter that I have a travel channel and/or that I review restaurants, hotels, bars, and airlines. It’s just a little ironic that this rude, unprofessional manager did it to me. Einstein Bros. Bagels has been in business since the mid 90’s. I remember when they hit the stage and I love their bagels. I always buy them when traveling, as you can find them at many large airports. I won’t hold this experience against them, but they really need to look at this store.

I did notice a homeless couple in the lobby and perhaps there’s homeless population in the area. I don’t know. If that were an issue, the location could use the number pad on the door to control bathroom access; however, that does not give management the green light to leave restrooms looking the way the Einstein Bros. Bagels Sunny Isles Beach location does. That’s bad customer service. It’s a 1 Star location that should be a 5 Star location.

As I left the location, I walked off the sidewalk to talk to some motorists who waved at my camera. As I prepared to walk back onto the sidewalk, Sunny Isles Kenneth blasted his horn at me. I hadn’t seen him since he left the shop so I had no idea he was in the Mercedes Benz SUV. In fact, when he honked the horn, I had no idea it was him. It was only when he tried to hit me with his car did I notice. Mind you, the GoPro doesn’t zoom in. You can see from the photo that he literally put his car beside my person. This is why I made sure to get his license plate.

Cars can be used as weapons

As a full-time, licensed, practicing attorney, I could have called the police and pressed charges. A moving, motor vehicle should never be used to intimidate a pedestrian. If you look into the window, you can clearly see his shirt. But what’s more alarming is that you can see him holding the coffee cup with his right hand. That means that when he carried out his reckless stunt, he only had one hand on the wheel. Per an AI search, between 85-90% of the global population are right-handed. If Kenneth was right-handed, then not only did he only have one hand on the wheel, but he had his passive on it, meaning he had even less control of the moving motor vehicle. One wrong step or one slip of the wheel and he could have struck me. That’s not only reckless, but it’s absolutely egregious. He’s very lucky I didn’t press charges and have little interest to file suit against him. He wouldn’t do well in either court. But if you he ever sees it, don’t make my word for it. Ask a few attorneys.

Keep your cool, Kenneth

With regard to Einstein Bros. Bagels, please do better.

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KISS Co-Founder ACE FREHLEY Has Passed Away https://sightssoundsflavors.com/kiss-co-founder-ace-frehley-has-passed-away/?utm_source=rss&utm_medium=rss&utm_campaign=kiss-co-founder-ace-frehley-has-passed-away Fri, 17 Oct 2025 03:58:00 +0000 https://sightssoundsflavors.com/?p=686 On October 16th, 2025, the world of hard rock lost one of its true heroes in Paul “Ace” Frehley. Ace was a co-founder of the heavy metal band KISS. He…Continue readingKISS Co-Founder ACE FREHLEY Has Passed Away

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On October 16th, 2025, the world of hard rock lost one of its true heroes in Paul “Ace” Frehley. Ace was a co-founder of the heavy metal band KISS. He designed their logo, played guitar with the group from 1974-1982 and later from 1996-2002’ish. Both times he left the band for different reasons. Ace played rhythm and lead guitar, sang lead and background vocals, and was a driving force with regard to the band’s direction. While Paul Stanley and Gene Simmons were the leaders of the band, Frehley played a decisive role in keeping things lighthearted and FUN! He was a real rock ‘n roller who lived it up. To date, Ace has been the only member of KISS to quit – twice. Vinnie Vincent, his successor, also quit, but everyone else has been fired, including the late great Eric Carr who was put on the shelf to make way for new drummer Eric Singer.

KISS’s Guitar God

Ace Frehley sloppy Jimmy Page inspired sound gave KISS the edge they so badly needed. Many critics had trouble seeing beyond the makeup and the costumes, but Frehley’s solos broke through the doubt and hate. He was extremely musical despite not being a schooled musician. In some later interviews, guitar virtuosos like Aerosmith’s Joe Perry whined that Frehley “didn’t even know all his scales,” but that mattered little to the Bronx native who had run with gangs during his adolescence. Ace was from the streets. He admittedly was not a techy guitar player. And perhaps he couldn’t read music, but so what? His playing defined an era and inspired countless generations. And his time with KISS was classic. That is up until 1980.

The album that made Ace leave KISS.

Several things happened within KISS from 1979-82 that caused Ace to leave the band for the first time. In 1979, the band released Dynasty. This disco-inspired record was one of two of that genre. The other being Unmasked. Dynasty was the first record where one of the founding members was barely heard from. Peter Criss played on only one track, Dirty Living. Aside from that one track, Anton Fig played uncredited. The same thing happened for the follow-up to Dynasty, Unmasked in 1980. By this point, Gene and Paul managed to convince Ace and longtime manager Bill Aucoin to move for Peter Criss’ firing. Once Peter was out, Ace felt as if he had no voice in the band. In 1981, the band released Music From The Elder. This was a concept record that totally ruined whatever mystery and coolness was left with the KISS name. They band had long lost its hard rock roots. If two consecutive disco records didn’t ruin it, then The Elder sealed the deal. Without having Peter in the band, Ace could only protest symbolically. He was outvoted on everything. Soon after firing Criss, the band got rid of Aucoin. By 1982, Ace was miserable and when he was involved in a bad car accident, he was ready to go.

COTN Back To Their Roots

By the time KISS went into the studio to record Creatures Of The Night, Ace had decided to quit. Although Frehley participated on a promotional tour in Europe to support the record, his decision had been made. The band would then work with Vinnie Vincent, who would barely last two years before quitting the band, as well. The creative control of Gene Simmons and Paul Stanley was overwhelming. Vincent’s successor Mark St. John was out fast as well to be replaced by Bruce Kulick.

Frehley’s Comet

Ace Frehley embarked on a solo career after leaving KISS. Frehley’s solo in 1978 was the most successful of the four and had a Top 40 track with a remake of the single “New York Groove.” The song continues to be played in sports events and commercials to this day. When Ace decided to try his hand at a follow-up project to KISS, he created Frehley’s Comet. The band inked with Megaforce/Atlantic, released a debut that nearly reached RIAA gold status, and had several videos on heavy rotation on MTV. The band toured the world and recorded a follow-up LP. After Frehley’s Comet, Ace went full-solo with 1989’s Trouble Walkin, another commercial hit. As of the mid 1990’s, Frehley reunited with Gene, Paul, and Peter to do a KISS Reunion. After well over 100 concerts from 1996-97, Ace joined KISS to record a new record, Psycho Circus, another commercial success.

Ace left KISS for a second time.

Psycho Circus was another smoke and mirror situation. Both Ace and Peter got duped. They lent their name and likeness to a project that wasn’t truly a band effort. It was Gene and Paul exerting full control just like in the 70’s but worst! Because in the 90’s Gene and Paul owned the KISS name and they owned both Ace and Peter’s makeup. Ace was allowed to pen one song and Peter was allowed to sing one track. The reason for this, per Stanley and Simmons, was that Frehley’s and Criss’s contributions “weren’t good enough.” By 2002, Frehley left KISS after their so-called “Farewell Tour.” In reality, KISS didn’t actually say farewell until some 22 years later. From there Ace signed with E1 Music and released several chart-topping solo albums. He was later inducted into the Rock ‘N Roll Hall of Fame as a member of KISS. Although he would have loved to perform in full make-up with his KISS brothers, Gene and Paul opposed this, so Ace still played, but with other people.

The world of rock ‘n roll lost a tremendous star in Paul “Ace” Frehley on October 16th, 2025. RIP Spaceman.

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MIAMI REJECTS DONALD TRUMP!! https://sightssoundsflavors.com/miami-rejects-donald-trump/?utm_source=rss&utm_medium=rss&utm_campaign=miami-rejects-donald-trump Sun, 06 Apr 2025 02:13:23 +0000 https://sightssoundsflavors.com/?p=581 This is what democracy looks like!! On Saturday, April 5th, 2025, I witnessed a tremendous protest in Miami, FL, rejecting Donald Trump, DOGE, Elon Musk and the ultra-right which looks…Continue readingMIAMI REJECTS DONALD TRUMP!!

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This is what democracy looks like!! On Saturday, April 5th, 2025, I witnessed a tremendous protest in Miami, FL, rejecting Donald Trump, DOGE, Elon Musk and the ultra-right which looks to erode our civil liberties and create a police state. The MAGA Republicans want to deport the undocumented (regardless if they’ve been here a few months or 20+ years). They want to separate families, undermine the women’s rights movement, dictate reproductive rights, trample on civil rights and civil liberties, while defunding all programs they disagree with. They want to ignore the Courts and ignore decisions that run contrary to their agenda. They seek to abandon our allies, allow genocide in Gaza, and steal lands around the world. When Trump talks about seizing Greenland, making Canada the 51st state, and/or stealing the Panama Canal, that’s not empty rhetoric. He should be taken very seriously, as he is very dangerous. He’s a president who rules by executive order. No one dares defy him Congress. And the Supreme Court, with justices like Clarence Thomas, do his political bidding out in the open.

Organize And Resist!!

I’m so grateful I was able to be a part of this protest. It brought back memories of being a Bernie Sanders delegate in Philly in 2016, of fighting the black snake at Standing Rock, and of so many other battles I’ve been a part of.

Please be sure to watch the full video above. The first two minutes show some of my best stills. It’s followed by about ten minutes of protest footage. There will be more clips made available in the coming days. I’ve also included some still shots below. I hope you’ll share this article and seriously consider getting out there and making your voice heard.

With regard to the protest, the Miami Police Department did a great job, and the protest organizers did their best to keep everyone off the street and making themselves heard in an orderly fashion. Don’t let the MAGA fanatics, FOX News, Newsmax (etc) make you think that Anti-Trump protesters are out there overturning cars or setting buildings on fire. Don’t believe their lies. While it is true that many of us are disgusted by what Trump is doing in the name of the American people, we are not thugs, looters, or menaces to society. We are workers, students, seniors and the youth. While we are outraged, we resist through peaceful means, dissenting on social media, and raising awareness with everyone we come into contact with.

I hope you enjoy the video, the photos, and I sincerely hope you’ll consider getting involved in the movement against Trump, Musk, and fascism.

Great Message!!
SILENCE IS COMPLIANCE!!
THAT’S THE CHOICE!!
FIGHT XENOPHOBIA!!
SAVE GAZA!!
EXCELLENT MESSAGE!!
FIGHT! FIGHT! FIGHT!!
Two Great Words!!
AGREED!!
OUR HERO 🙂

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Beware of AirBnb Host Scams https://sightssoundsflavors.com/beware-of-airbnb-host-scams/?utm_source=rss&utm_medium=rss&utm_campaign=beware-of-airbnb-host-scams Mon, 02 Sep 2024 17:48:27 +0000 https://sightssoundsflavors.com/?p=538 There’s good news and there’s bad news when it comes to getting scammed by an AirBNB host. Recently, I reserved a studio for two nights somewhere in South Florida. I…Continue readingBeware of AirBnb Host Scams

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There’s good news and there’s bad news when it comes to getting scammed by an AirBNB host. Recently, I reserved a studio for two nights somewhere in South Florida. I won’t say specifically where, but let’s just say it was a beach community somewhere in Broward County. The total for the 2-night stay was just under $200. Upon reserving the room, everything seemed pretty normal. I received a confirmation and was expecting some kind of an email/text with check-in information later on. Right around the expected time, I was hit with a monstrously-long message from AirBNB from the host. It included a series of house rules with accompanying fines next to the violations. The costs ranged from hundreds to thousands of dollars. Mind you, none of these house rules were anywhere on the original listing. They were only made available after the transaction was made. In any event, I went ahead and checked in.

The room was tiny, but it was clean, nicely decorated and the AC was cold. I was able to enjoy one hot shower. After that, there was no more hot water. Upon reading reviews from other guests, it became apparent that hot water wasn’t included, but I just needed a place to sleep for a couple of nights. Plus it was close to the beach, downtown, and despite the cold showers and the occasional bug or two (it’s Florida), I was ok. The building was pretty cool and it was a last minute thing, so I just went along with it.

On the first night, everything was ok. I spent most of the next day out filming. I returned for a cold shower, changed my clothes, and went for dinner and to watch a game over some beers. When I returned to the studio, I was ready for bed. One thing I liked about the rental was that they had a 10PM quiet curfew (that was on the original listing). That’s pretty cool, although not a requirement for me. The first night was fine, but the second night there were some folks in the hallway and despite telling them to quiet down through the door, they just wouldn’t. I had no idea that all the studios in the building were apparently owned by the host. If I had known that, I would have messaged the host. I threw some shorts on and opened the door. Since I wasn’t wearing a shirt, I stood behind the door, but all that was exposed were my shoulders. It was also clear I was wearing gym shorts that went down past my knees. I asked the people in the hallway as nicely as I could to please go in their studio and let me sleep. They obliged and were apologetic. If I had to guess, I’d say they were maybe a little drunk and didn’t realize how much noise they were making at nearly midnight. It’s also possible they didn’t know anyone was in my room because I watch shows on my iPhone and have Airpods in. Plus my lights were out and they seemed like good people.

The next morning, I had to be out early, so I got up and started packing. I went down downstairs at around 4:30AM to buy a bottle of water from the vending machine. I had just taken another cold shower and had shorts on and may have had a towel over my shoulders or a tank-top. I don’t recall, but there wasn’t a sole out. In fact, there was almost an eerie feeling in the building because except for me moving around, you could hear a pin drop. As soon as I got my water, I got back in the room, finished packing, and called an Uber to take me to Fort Lauderdale Hollywood airport.

The next day, I decided to leave a review. Even though there were a couple bugs and no hot water, the studio was otherwise acceptable. I basically said something like “nice studio, great location near the beach, and thanks for the stay.” Very shortly thereafter, the host left me a review. It said something to the effect of “good overall guest. There was a house rule violation, though.” I responded to the review with “what was the violation?” The host didn’t respond to my public comment. Instead, the nightmare began.

I received word from the AirBNB resolution center that the host was demanding I pay $1,000 for the house rule violation. Yes you read right, ONE THOUSAND DOLLARS. And what rule did I violate? According to the host it was due to “semi-nudity.” The only thing I could think of was telling the noisy people in the hall from behind the door to quiet down. I know they could see my black shorts, but maybe my exposed shoulder from behind the door was “semi nudity?” Give me a break! Or maybe it was when I went downstairs at 4:30AM with either a towel over my shoulders or wearing a tank top? And yes, there were cameras everywhere, though not in the room. Thank God for that, right? Even if I had no shirt on, men in the United States and the Western world that don’t wear a shirt – especially – in a beach styled studio are not nude, semi-nude, any kind of nude. Nonetheless, the accusation was pure crap. Moreover, the long list of housing rules were not legally enforceable or enforceable by AirBNB Terms of Service because they weren’t part of the original listing. They were only made available AFTER the reservation was made/accepted by both parties.

I was a bit concerned that AirBNB would charge my account if I wasn’t paying close attention to the process. The host was relentless. No matter what I responded, she kept responding, keeping the matter open. I told AirBNB I wouldn’t pay her the grand and disputed the house rule and disputed its violation. AirBNB assured me they would NEVER charge my account unless I expressly and explicitly authorized them to. They kept their word, but the host kept trying to shake me down. Each time AirBNB would close the matter, she’d start another one up again. Mind you, the total stay was for less than $200, but here she was trying to get 5x that for an unenforceable rule. Later she tried to get me to pay $300. I told AirBNB she wouldn’t get a cent from me – and she never did. I also told them to let her know I was a practicing attorney and to save herself the trouble of sending me a demand letter. If she wanted to litigate this, I was totally down, and I’d file a countersuit.

The ordeal was so upsetting that I deleted my AirBNB account. In hindsight I regret doing so, but I thought if I kept using it, that that somehow would rescind the request. It didn’t. I lost my account a couple weeks later and started a new one. And that’s fine. Even though I had a very bad experience with this AirBNB Host Scammer, I chalked it up to the ups-and-downs of being a travel vlogger.

Also, although I looked high and low on the net and YouTube for answers, I didn’t find anything that gave me peace of mind. This scammer put me through the ringer, but in hindsight it was a learning experience. That’s why I’m writing this. If you come across one of these bad apples (in my case a rotten one), don’t panic. AirBNB will take the complaints and try to resolve them, but if you’re 100% in the right – as I was – no amount of messages should get you to pay off a scammer. I didn’t pay her a cent and you shouldn’t pay, either.

In conclusion, while AirBNB is a fantastic service (I’ve used it in Kentucky, Ohio, South Florida, El Salvador, Chile, and Costa Rica) without incident, all it takes is for shady host to potentially ruin your passion for travel. Don’t let that happen. There’s bad people in every walk of life. Don’t let them ruin your day or much less ruin your love of exploring new places and making beautiful memories. Just be careful and never – ever – let yourself get scammed!! And if it happens, take a stand and don’t take a backward step!!

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Spirit Airlines Employee vs Woman https://sightssoundsflavors.com/spirit-airlines-employee-vs-woman/?utm_source=rss&utm_medium=rss&utm_campaign=spirit-airlines-employee-vs-woman Fri, 12 Apr 2024 21:42:04 +0000 https://sightssoundsflavors.com/?p=504 On Tuesday, April 9th, 2024 I was flying back from Fort Lauderdale, FL, to Louisville, KY, when I noticed a Spirit Airlines employee walk alongside the edge of the crowd…Continue readingSpirit Airlines Employee vs Woman

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On Tuesday, April 9th, 2024 I was flying back from Fort Lauderdale, FL, to Louisville, KY, when I noticed a Spirit Airlines employee walk alongside the edge of the crowd of the passenger section lining up to pass TSA checkpoints. The employee had some words for a blonde passenger. The employee accused the passenger of having a filthy mouth and a terrible attitude. The passenger ignored her and the employee seemed somewhat defeated. A few moments later, I noticed that that same employee returned and walked into the crowd of passengers. She got in the blonde passenger’s personal space and looked incensed. At this point I started recording. Although there’s no expectation of privacy in public, I made sure not to secret myself. It was very obvious that I was recording. In fact, you can see in the 58 second clip that some folks get out of the way, while others make their presence known. Once the interaction was over, I even asked the blonde passenger for her thoughts.

I also provided some commentary while I filmed and a little humor from time to time. Many enjoyed my gasp after the airline employee told the passenger “fuck you, too.” In hindsight, my gasp may have been somewhat embellished, but if so, it would’ve been a subconscious effort. At the time I wasn’t expecting the employee to say anything like that. Everything she’d done up until that point had been combative, but at some point she must have felt that she had gone too far and when she was about to storm off, she couldn’t help herself and cursed the passenger out.

Whatever the passenger said initially, the airline employee chose to have a job working with the public. And on top of that, working with the public with a discount airline that charges for absolutely everything and has a notoriously unforgiving attitude towards any act of discretion. You either pay or you don’t get want you want. They could bend the rules, but they don’t.

That being said, whether you work for Spirit, Frontier, or Allegiant, customer service should still be the name of the game. Just because fares are cheaper shouldn’t mean that customers should get any less respect than say clients who fly Delta, American, or United. Do I think this would have happened with one of the mainstream airlines? I don’t. I just can’t something like this happening with JetBlue or Southwest, either. Those airlines pride themselves on going above and beyond.

@sightssoundsflavors

Things you see when you travel as much as I do. The passenger definitely started it, but the airline employee lost the moral highground when she confronted the passenger for a second time. Initially she told her from the side taht she had a filthy mouth and embarrassed the passenger in front of 5-10 people. The passenger walked away and just kind of took it. The airline employee then came back and in a way wouldn’t let the passenger walk away. This is a very bad look for #spiritairlines but what do I know 🤷‍♂️ I get passengers can be VERY rude but 99% of the people who saw this weren’t privvy to what tbe passenger may have initially said. I know I wasn’t till after the second encounter when the airline employee said the F-word followed by “too.” #sightssoundsflavors #airport #flying #fortlauderdaleairport #fllairport #hollywoodairport #flightattendant #rudepassenger #boardingpass #cantwalkaway #airline #airlines #viral #trending #foryou #4u #fyp #parati #omg #savetiktok #strengthaddicts #fl #fortlauderdale #hollywoodfl #bullying #payback #abuseofpower 🤔🤷‍♂️

♬ original sound – SightsSoundsFlavors.com

I have been very fortunate to come into contact with some very nice Spirit, Frontier, and Allegiant flight crews. Although the tickets are way cheaper I’ve been blessed with very good customer service. Many of the folks who left comments on my now viral TikTok video (with over 8 million views to date) have stated that Spirit is the pits when comes to customer service. I would disagree, personally, but after seeing all of the comments on my platforms coupled with some recent news stories, my perception of the low-cost carrier is changing. I hope my video will inspire the airline to turn things around. My goal isn’t for anyone to get fired, rather, for corporate to make things better. This could be accomplished by more training, coaching, and oversight. Firing people should be the last option.

I also made this video for the passenger.

Christian Duque

Could you imagine if her ticket had been canceled? Could you imagine if Spirit Airlines banned her from future travel? Could you imagine if she was put on a No Fly list? And for what? Because she cursed someone out? Maybe she was having a bad morning. Maybe her bag was 1″ more than the limit for a personal item and she had to pay for a checked bag.

Spirit Airlines are among the strictest when it comes to that because they charge for absolutely everything. I’m not saying that it’s ok for passengers to be abusive of airline staff, but it happens. One comment on Tiktok said, if an F-bomb got the airline employee this mad she wouldn’t last an hour in healthcare. Apparently healthcare workers take quite a bit of abuse, but never face off with customers and never curse them out. Plus this employee didn’t just face off and curse out the passenger, she physically impeded her ability to walk away. This is beyond uncalled for. Nonetheless, I’m not advocating for her termination, either. She would be someone who could truly benefit from training and coaching.

But what about the passenger? Did she ever get to board her flight? Why was the airline employee so adamant about getting her boarding information? Imagine if she didn’t get to fly. And imagine if she tried to contact the airline. Without my video, does anyone honestly think the airline would have given her the time of day? Does anyone think the airline would’ve believed her recollection of what my 58 second video shows? I think not. My video, my social media platforms, and the great work the mainstream media will do by my story will ensure that what really happened is documented. Sadly, we may never know what the passenger said initially. There’s no doubt in my mind that the passenger does not have clean hands in this. That said, how this airline employee chose to deal with the situation was completely uncalled for. And if this employee was able to act in this fashion in front of hundreds, seemingly with impunity, imagine what she’s capable of 1:1.

And did anyone try to help her? Did anyone say anything? Sadly, they did not. But at least I had the good sense to record it and publish it. But in hindsight, I do wish I had something. I hope others in hindsight do too. This confrontation should never have happened.

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